J&J House Cleaning
About Us

About J&J House Cleaning

J&J House Cleaning is a residential cleaning company working across Toronto and the GTA. We clean homes — not offices, not construction sites, not commercial premises.

Our Story

Why the scope is written down

Most complaints about cleaning companies are not really about cleaning. They are about a gap between what the customer expected and what the company thought it had agreed to.

We built this business around closing that gap. The Standard Clean scope is published in full, every visit follows the same written list, and quotes are read and confirmed by a person rather than generated from a square-footage box.

None of that is glamorous. It is simply the difference between a service you have to supervise and one you can forget about.

Residential Only

Homes, and nothing else

J&J House Cleaning is separate from commercial cleaning work. This company, this team and this website exist for residential properties: houses, condos, apartments and townhouses.

That focus is deliberate. Commercial cleaning runs on different schedules, different equipment and different standards, and companies that try to do both tend to treat homes as the filler between contracts.

How We Work

Three things we hold to

The same list, every time

Consistency is the product. If the result depends on who is scheduled that week, you do not have a cleaning service — you have a lottery.

The same team, where we can

A team that knows a house does not need re-briefing, and notices when something is different.

Say it before, not after

If a property needs more than what was booked, we tell you before the visit rather than presenting it afterwards.

Our Process

How a J&J job runs

01

You tell us about the home

Size, condition, service and what matters most to you.

02

A person reviews it

Every request is read by a team member. No automated pricing.

03

Scope confirmed in writing

You see what is included, and what is not, before anything is booked.

04

The visit, to the written list

The same scope each time, with anything we could not complete written down.

Our team

We are a team of 20 cleaners working across Toronto and the GTA. Teams are assigned by route, so the same people return to the same homes rather than a different crew arriving each visit.

Insurance and coverage

J&J is WSIB insured and carries $5M liability coverage. That applies to every cleaner, on every visit.

Where we work

Regular routes across Toronto and the GTA.

Elsewhere in the GTA? See the full coverage map.

About J&J

No. J&J House Cleaning is residential only — houses, condos, apartments and townhouses. If you need commercial or office cleaning, we are not the right company and we would rather say so now.

That is what we aim for, and it is most of the value of a recurring plan. Holidays and absences happen; when the team has to change, we tell you rather than letting you notice.

Tell us. The scope is published in full precisely so there is a concrete list to point at rather than a disagreement about expectations.

Yes. J&J is WSIB insured and carries $5M liability coverage, and that applies to every cleaner on every visit.

Work with us

Tell us about your home and what you need. A person reads every request and confirms the scope before anything is booked.